SENOREL Support

Help with getting started, supported files, the 7-day trial, Full Unlock, Restore Purchases, and common troubleshooting.

Contact support

Email support@senorel.com. Please do not send confidential spreadsheet contents unless support explicitly asks for a sanitized example.

Getting started

Choose one of SENOREL’s six focused tasks, select your file, review Preview, and run the task when you are ready. SENOREL creates results separately from your original source file.

Supported files

SENOREL focuses on common CSV and XLSX workflows. Complex workbooks may include formulas, macros, external links, pivots, Power Query, or other structures that SENOREL does not modify or fully support.

Trial & Full Unlock

SENOREL includes a 7-day trial. Full Unlock is planned at US$19.99 as a one-time Mac App Store purchase with no subscription.

Restore Purchases

When SENOREL is available on the Mac App Store, previously eligible purchases can be restored from the app’s purchase panel using Apple’s purchase system.

Troubleshooting

Confirm the file is a supported CSV or XLSX file.
Try Preview before Run to review SENOREL’s plan and any warnings.
Make sure the destination you select is writable.
If a workbook is refused, keep the original unchanged and review whether it contains complex workbook features.